Terms & Conditions

Last updated: April 2026

1. Introduction

Welcome to Play Education Co. These Terms and Conditions ('Terms') govern your use of our website at playeducationco.com.au and any purchases made through our online store or via our mobile showroom service. By placing an order or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

2. About Us

Play Education Co. is a Sydney-based business supplying educational play resources to early learning centres (ELCs) and childcare providers across Australia.

For enquiries, please contact us at:

3. Eligibility

Our products are intended primarily for purchase by registered early learning centres, childcare providers, educators, and businesses. By placing an order, you confirm that you are authorised to purchase on behalf of your organisation, or that you are purchasing as an individual for lawful purposes.

4. Products and Services

4.1 Online Store

Our online store offers a curated range of educational play resources. Product descriptions and images are provided in good faith, but minor variations in colour or appearance may occur due to photographic or screen display differences.

4.2 Mobile Showroom

Our mobile showroom service allows centres to view and purchase products in person at their location. Separate terms may apply to mobile showroom visits and will be communicated at the time of booking.

4.3 Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice. If a product becomes unavailable after your order is placed, we will contact you to offer an alternative or a full refund.

5. Pricing and Payment

All prices listed on our website are in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated.

We reserve the right to change prices at any time without notice. The price applicable to your order will be the price displayed at the time of checkout.

Payment is required in full at the time of purchase. We accept the following payment methods:

  • Credit card (Visa, Mastercard)

  • Debit card

  • Other methods as displayed at checkout

All transactions are processed securely. We do not store your full payment card details.

6. Orders and Confirmation

When you place an order, you will receive an order confirmation email. This confirmation is an acknowledgement of your order, not acceptance. We reserve the right to decline or cancel any order at our discretion, in which case we will notify you promptly and issue a full refund if payment has been taken.

7. Shipping and Delivery

We deliver to addresses within Australia. Delivery timeframes are estimates only and may vary depending on location and carrier availability.

Play Education Co. is not responsible for delays caused by third-party carriers, extreme weather, or circumstances beyond our control. Risk of loss or damage passes to you upon delivery.

Shipping costs will be calculated and displayed at checkout prior to purchase. Some orders may qualify for free or discounted shipping — check our website for current offers.

8. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of receiving your goods.

8.1 Change of Mind

We do not accept returns for change of mind on products that have been opened or used. Unopened products in original condition may be returned within 14 days for a store credit or exchange at our discretion.

8.2 Faulty or Damaged Items

If you receive a product that is faulty, damaged, or not as described, you are entitled to a remedy under the Australian Consumer Law, which may include a repair, replacement, or refund. Please contact us with details and supporting photographs so we can resolve the matter promptly.

8.3 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you have under the Australian Consumer Law or any other applicable legislation.

9. Intellectual Property

All content on our website, including text, images, product descriptions, logos, and branding, is the property of Play Education Co. or its licensors and is protected by Australian and international copyright laws.

You may not reproduce, distribute, or use our content for any commercial purpose without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Play Education Co. is not liable for any indirect, incidental, special, or consequential loss arising from your use of our website, products, or services.

Our total liability for any claim arising out of or in connection with these Terms shall not exceed the amount you paid for the relevant product or service.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Changes to These Terms

We may update these Terms from time to time. The date at the top of this page reflects when the Terms were last revised. Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us via our website at playeducationco.com.au or fill out a form here.