Frequently Asked Questions
Can't find what you're looking for? Contact us and we'll be happy to help.
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Yes. We offer trade accounts for eligible early learning centres and childcare providers. With a trade account, you can order and receive an invoice for payment within agreed terms, rather than paying upfront at checkout.
To apply for a trade account, please contact us at info@playeducationco.com.au with your centre's name, ABN, and contact details. We'll be in touch to get you set up.
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Absolutely. If you'd like a formal quote - for example, for a bulk order, a room setup bundle, or to submit for centre approval - please contact us at info@playeducationco.com.au and we'll prepare one for you.
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Yes — our entire range is curated specifically for early learning centres and childcare settings. We focus on products that meet the developmental needs of children from birth to school age, align with the Early Years Learning Framework (EYLF), and are built to withstand the demands of a centre environment.
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We source products with safety as a priority. Where applicable, products meet or exceed Australian and New Zealand safety standards. If you have specific safety requirements or would like to know more about a particular product, please contact us and we'll provide the relevant information.
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We want you to be happy with every purchase. If something isn't right, you can request a return within 14 days of receiving your order. Please contact us at [your email address] before sending anything back — we'll guide you through the process.
For full details, please refer to our Returns & Exchange Policy at playeducationco.com.au/
Ordering & Payment
Mobile Showroom & Appointments
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Yes. We offer trade accounts for eligible early learning centres and childcare providers. With a trade account, you can order and receive an invoice for payment within agreed terms, rather than paying upfront at checkout.
To apply for a trade account, please contact us at info@playeducationco.com.au with your centre's name, ABN, and contact details. We'll be in touch to get you set up.
-
Absolutely. If you'd like a formal quote - for example, for a bulk order, a room setup bundle, or to submit for centre approval - please contact us at info@playeducationco.com.au and we'll prepare one for you.
-
Yes — our entire range is curated specifically for early learning centres and childcare settings. We focus on products that meet the developmental needs of children from birth to school age, align with the Early Years Learning Framework (EYLF), and are built to withstand the demands of a centre environment.
-
We source products with safety as a priority. Where applicable, products meet or exceed Australian and New Zealand safety standards. If you have specific safety requirements or would like to know more about a particular product, please contact us and we'll provide the relevant information.
-
We want you to be happy with every purchase. If something isn't right, you can request a return within 14 days of receiving your order. Please contact us at [your email address] before sending anything back — we'll guide you through the process.
For full details, please refer to our Returns & Exchange Policy at playeducationco.com.au/